Terms of service

1. About these terms

1.1      These terms set out how you can use our website, www.lazyfella.co.uk. When you buy products from us, our Terms of Supply also apply.

1.2      By using our website, you agree to these terms. If you don't agree to them, please don't use our website. We recommend you print or save a copy for future reference.

1.3      We may update these terms from time to time. The version that applies is the one shown on our website when you use it, so please check this page each time you visit. If you have an active Regular Delivery, we will email you about any significant changes before they take effect.

1.4      In these terms, an "Account Holder" is someone who has created an account to access the My Account area of our website, and a "Regular Delivery" has the meaning given in our Terms of Supply.

2. About us and how to contact us

2.1      The website www.lazyfella.co.uk is owned and operated by FFS Beauty Ltd, trading as LAZYFELLA. References to "we", "us", "our" or "LAZYFELLA" mean FFS Beauty Ltd.

2.2      We are a limited company registered in England and Wales. Our company registration number is 09390238 and our registered office is at Unit 6 Primary Point, Progress Drive, Cannock, Staffordshire, WS11 0JF. Our VAT number is 216137728.

2.3      You can contact us by:

(a) email: info@lazyfella.co.uk;

(b) phone: 01543 648044; or

(c) post: LAZYFELLA, Unit 6 Primary Point, Progress Drive, Cannock, Staffordshire, WS11 0JF.

3. Using our website

3.1      Our website is directed to people living in the United Kingdom. We don't represent that content on it is appropriate or available for use in other locations.

3.2      These other policies also apply to your use of our website:

(a) our Privacy Policy, which explains how we collect and use your personal data. You confirm that any information you give us is accurate; and

(b) our Cookies Policy, which explains the cookies we use and how you can manage them.

3.3      We may update and change our website from time to time to reflect changes to our products, our customers' needs and our business priorities. We will try to give you reasonable notice of any major changes.

4. Your account

4.1      You can find the details of your account and any Regular Deliveries by logging into My Account on www.lazyfella.co.uk.

4.2      Your account is free and runs indefinitely. You can cancel any Regular Delivery linked to it at any time (see our Terms of Supply). You need an account while you have an active Regular Delivery, so you can't close your account while one is active.

4.3      We may refuse any application to open an account. By giving us your email address when you sign up, you agree that we can email you about your account, your Regular Deliveries and changes to our services.

4.4      We may change the terms of your account by giving you 30 (thirty) days' notice by email, sent to the email address on your account.

4.5      If you move house, you must update your delivery address in My Account straight away. We can't refund deliveries sent to an old address that hasn't been updated. Keeping your delivery address up to date is your responsibility.

4.6      You must keep your password and any other security details confidential and must not share them with anyone else. You're responsible for restricting access to your devices. If your password is compromised, change it in My Account or contact us straight away at info@lazyfella.co.uk.

4.7      We may disable any user ID or password, whether chosen by you or given by us, at any time if we reasonably believe you have broken any of these terms.

5. Availability of our website

5.1      Our website is free to use.

5.2      We aim to give you the best service possible, but we can't promise that our website will meet your requirements or be fault free. If you notice a fault, please tell us (see clause 2.3) and we will try to fix it as soon as we reasonably can.

5.3      We don't guarantee that our website, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict all or part of it for business and operational reasons, including for repairs, maintenance or new features. We will try to give you reasonable notice and will restore it as soon as we reasonably can.

5.4      If our website is unavailable, our usual order and cancellation deadlines still apply. Please email any changes to your order to info@lazyfella.co.uk.

5.5      Where our website links to other websites or resources provided by third parties, these links are for your information only. We have no control over them, and a link doesn't mean we approve of them or of any information you get from them.

6. Rules for using our website

6.1      You agree not to impersonate anyone else while using our website, behave offensively on it, or use it for any illegal or harmful purpose.

6.2      You agree not to upload, post, email or otherwise send any material that contains viruses or any other code, files or programs designed to interrupt, damage, destroy or limit the functionality of any software, hardware or equipment. You also agree not to interfere with the servers or networks connected to our website.

6.3      You're responsible for setting up your own devices and software to access our website. We don't guarantee that our website will be secure or free from bugs or viruses, so you should use your own virus protection software.

6.4      You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other malicious or technologically harmful material. You must not try to gain unauthorised access to our website, the server it is stored on, or any server, computer or database connected to it. You must not attack our website through a denial-of-service attack or a distributed denial-of-service attack. Doing any of these things is a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will cooperate with them, including by disclosing your identity. If you breach this clause, your right to use our website ends immediately.

7. Content you send us

7.1      In these terms, "User Generated Data" means any material you send to us, including text, files, images, photos, video, sounds, and musical or literary works. It doesn't include the account information you give us when you register or later update.

7.2      We don't routinely review User Generated Data submitted by users of our website, and it hasn't been checked or approved by us. Views expressed by other users don't represent our views or values. To complain about material uploaded by other users, please email info@lazyfella.co.uk.

7.3      We're not responsible for the content of User Generated Data. We make no warranties or representations, express or implied, about it, including about its accuracy or legality, and we exclude all liability for it to the full extent permitted by law.

7.4      Each time you submit User Generated Data to us, you confirm that:

(a) you own it or have the right to submit it, and submitting it doesn't infringe anyone else's rights, including intellectual property rights (such as copyright or trademarks), privacy or publicity rights, confidentiality or contractual rights;

(b) it isn't illegal, defamatory, obscene, pornographic, harassing, threatening, hateful, or racially or ethnically offensive; doesn't encourage conduct that would be a criminal offence, give rise to civil liability or break any law; and isn't otherwise inappropriate;

(c) it doesn't advertise any product or service or seek any business;

(d) it doesn't identify anyone under the age of 18 (eighteen), and anyone over 18 who is identified in it has consented to being identified in exactly that way; and

(e) you're not impersonating anyone else.

7.5      You will be responsible for, and will compensate us for, any loss or damage we suffer because you break any of the confirmations in clause 7.4.

7.6      We may, at our discretion and without notice, refuse to post, remove or edit any of your User Generated Data, or restrict, suspend or end your access to all or part of our website, particularly where your User Generated Data breaks these terms.

7.7      We don't claim ownership of User Generated Data. However, it will be treated as non-confidential and non-proprietary. By submitting it, you grant FFS Beauty Ltd a non-exclusive, royalty-free, sub-licensable, transferable and worldwide licence to use, reproduce, modify, create derivative works from, display and perform it in any media, including our website and any websites we operate as a "white label" or "co-branded" service for third parties.

7.8      We may link User Generated Data, or parts of it, to other material, including material submitted by other users or created by us or third parties. We may use it for internal business purposes, for example to examine trends, and to promote, market or advertise LAZYFELLA and www.lazyfella.co.uk. We won't sell your User Generated Data to third parties, but you accept that we may benefit commercially from it indirectly.

8. Copyright and trademarks

8.1      We own or license all intellectual property rights in our website and the material published on it. These works are protected by copyright laws and treaties around the world. All rights are reserved.

8.2      You may print one copy, and download extracts, of any page of our website for your personal use. You may also draw other people's attention to content posted on our website.

8.3      You must not modify paper or digital copies of any material you print or download. You must not use any illustrations, photographs, video or audio, or any graphics, separately from the text that accompanies them. Our status, and that of any named contributors, as the authors of content on our website must always be acknowledged.

8.4      You must not use any content on our website for commercial purposes without a licence from us or our licensors.

8.5      If you print, copy or download any part of our website in breach of these terms, your right to use our website ends immediately. You must then, at our option, return or destroy any copies you have made.

8.6      LAZYFELLA and FFS are trademarks of FFS Beauty Ltd. All other trademarks, logos, images, products and company names shown or referred to on our website belong to their respective owners. Nothing on our website gives you any licence or right to use, alter or remove them.

9. Promotions

9.1      Discount codes and promotions are subject to the terms shown with each offer. Unless an offer says otherwise:

(a) only one discount code can be used per order;

(b) discount codes can't be exchanged for cash; and

(c) we may change or withdraw a promotion at any time, but this won't affect orders already placed.

10. Our responsibility for loss or damage

10.1    We don't exclude or limit our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and for fraud or fraudulent misrepresentation.

10.2    If you are a consumer, we only provide our website for domestic and private use. You agree not to use it for any commercial or business purpose, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

10.3    If you are a business user, we exclude all implied conditions, warranties, representations or other terms that may apply to our website or its content, and we won't be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising from your use of, inability to use, or reliance on our website or its content. In particular, we won't be liable for loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

10.4    If defective digital content we have supplied damages a device or digital content belonging to you, and this is caused by our failure to use reasonable care and skill, we will either repair the damage or compensate you. We won't be liable for damage you could have avoided by applying an update we offered free of charge, or for damage caused by you not following installation instructions correctly or not meeting the minimum system requirements we advised.

10.5    The information on our website is for general information only. We try to keep it up to date and correct, but, subject to clause 10.1, we make no representations or warranties about the completeness, accuracy, reliability or suitability of our website or its content, and it is not advice you should rely on. Our responsibilities for the products we sell you are set out in our Terms of Supply.

10.6    Nothing in these terms affects your legal rights as a consumer.

11. Your responsibility for losses

11.1    You agree to compensate FFS Beauty Ltd, its subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners and employees, for any loss, liability, claim, demand, damages, costs and expenses, including reasonable legal fees, arising from your breach of these terms, your breach of any applicable law, or your breach of the rights of any third party.

12. Your personal information

12.1    We will only use your personal information as set out in our Privacy Policy and Cookies Policy. We will never sell your personal data.

13. Other important terms

13.1    We may transfer any of our rights, or transfer, subcontract or delegate any of our obligations, under these terms. These terms are personal to you, and you may not transfer, subcontract or delegate any of your rights or obligations under them.

13.2    No other person has any rights to enforce any of these terms, including under the Contracts (Rights of Third Parties) Act 1999.

13.3    Each of the clauses of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will stay in full force and effect.

13.4    If we delay or fail to exercise or enforce any of our rights under these terms, this doesn't mean we have given up that right or any other right.

13.5    We won't be liable to you for any unavailability or failure of our website, or for any failure to comply with these terms, caused by events reasonably beyond our control.

14. Which laws apply

14.1    These terms are governed by English law. If you are a consumer, you can bring legal proceedings in the English courts. If you live in Scotland, you can also bring proceedings in the Scottish courts, and if you live in Northern Ireland, you can also bring proceedings in the Northern Irish courts.

14.2     If you are a business, these terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law, and we both agree to the exclusive jurisdiction of the courts of England and Wales